Robert A. Biedenharn

3276 Shadylake Drive
Loveland, OH 45140–5598

Mobile Phone: +1 513–295–4739
Home Phone: +1 513–677–2172

Professional Objective

To impress the clients of Agile Consulting LLC by applying my knowledge and skills to help acheive their objectives.


Project Experience

Warehouse Management Systems:

Transportation Management Systems:

Leading Edge Technologies:

Work History

Affinity Group, Inc. Englewood, CO Consultant August 2005–Present

Conversion of HP-UX Korn shell scripts to Perl in anticipation of a migration to an MS-Windows platform in 2006.

Triplefin, LLC Blue Ash, OH Information Systems Consultant June 2005–August 2005

Implement solutions using Java and various utilities to support order management and fulfillment services provided by Triplefin to its clients. Environment was mixed Linux and Windows platforms with MS-SQL and Oracle databases. A warehouse and distribution management system from Tecsys was integrated with a proprietary, in-house application supporting web-based B2B and B2C order fulfillment.


Gap Inc. Erlanger, KY Senior IT Team Leader 1996–2005

The Northern Kentucky branch of the Supply Chain IT department managing the application systems used in Gap Inc's distribution centers and centralized transportation management.

Led a Technical Architecture Team (2002–2005) consisting of members drawn from across the various application-focused areas. This team set the strategic vision for the technical infrastructure across all projects and systems including the relationships between internal and vendor-supported applications.

Led the Business Solutions Services team (2000–2002) within Supply Chain IT consisting of eight Analysts. Responsible for consulting on business processes and system enhancement issues for distribution and transportation systems. Produced functional designs for system enhancements arising from projects, new material handling equipment, and prioritized requests from distribution center personnel.

IBM User Centered Design for MQSeries 5.1 (1998) — Invited by IBM to participate in the UCD session held at their development headquarters at Hursley Park in the UK.

Participated in a series of organizational transformation discussions at Gap's IT headquarters in San Bruno, CA (1996–1997). Represented a non-management perspective of the team in Northern Kentucky to the group of about thirty including the CIO and selected VPs, Directors, and Managers. Continued to work with RGTI toward the delivery of a new WMS package including the supervision of Gap-retained contract programmers.

Metro Information Services, Inc. Florence, KY Information Systems Consultant 1995–1996

Assigned to Gap Inc. to implement a pilot WMS for use in training Gap distribution employees in “CD Flow” processing. Gap was planning the launch of a third-party WMS in a new 300,000 sq.ft. facility devoted to full-case processing. Cases were received pre-allocated to stores and would be palletized for shipment prior to putaway into storage. Receipts from several vendors would be processed over several days or weeks and released for delivery together in accordance with Gap's marketing strategy. Led the Unix development team in the enhancement of the CD Flow WMS to prepare it for installation when the third-party system was not delivered on time. Provided significant support for the facility during startup and into the post-implementation period.


American Computer Technology, Inc. Norwood, OH Software Engineer 1992–1995

Responsible for the enhancement, maintenance, and technical support of a third-tier warehouse management system. The system included full financial (A/P, A/R, GL, Payroll), inventory, purchasing, sales, manufacturing (bill-of-materials and job costing), and reporting modules. Assisted with pre-sale support, requirement analysis, functional designs, and implementation. Expert for system level issues and both customer and in-house technical support.

Plaskolite, Inc. Columbus, OH Manager of Information Services 1990–1991

Led a team of four developer/analysts and two operators for a plastics manufacturer and distributor in Columbus, OH. Oversaw and facilitated the implementation of a real-time inventory control system. Hired two additional analysts to focus on the new system.

Annual sales of $50 million. Controlled the departmental budget of $600,000.


Raytheon, Inc. Sudbury, MA Member of Technical Staff June 1987–June 1989

Part of a three-person team responsible for the detailed design; implementation; unit, system, and acceptance testing; configuration; and documentation of an air traffic control subsystem. Helped to define the internal standards for using a CASE tool to capture and document the detailed design of a weather radar project.

Information Technology Skills

Languages and Applications: Java (3 yrs), Perl (8 yrs), C (expert; 20 yrs), MQSeries (MQI, 4 yrs; Administration 3 yrs), Bourne/Korn/POSIX Shell scripting (expert), Emacs-Lisp (18 yrs), SQL (Oracle, Sybase; 9 yrs), JDBC (1 yr), CLU (OO predecessor of Ada and others), JSP (novice), Ruby (novice).

Operating Systems: Unix (HP/UX, Linux, Cygwin, AIX, Solaris, SCO) (expert), Windows.

General: Debugging, Testing, Protocol Troubleshooting, Design, Desktop Applications (Word, Excel, PowerPoint, Project).

Miscellaneous: Editting tools (Emacs, vi, awk, sed), Source Code Management (CVS, RCS, SCCS, PVCS Dimensions, PVCS Version Manager), Build Tools (Ant, Make), Web (HTML, CSS, CGI, JavaScript).

Continual Education

User Groups

Volunteer Boards and Activities

Last modified 29 December 2005.